Richmond & Sea to Sky · Since 2009778 297 6398

Warranty · Read the full terms

Understand the coverage before you proceed.

This is a short summary of Houstone Enterprises Ltd.’s published warranty. The complete official terms define coverage, exclusions and the claim process.

Kitchen with wood cabinetry, a long pale island and an undermount sink.
From the Houstone portfolio
01

Period and scope

The one-year limited warranty runs from installation completion for qualifying permanently installed materials in owner-occupied residential applications. It is non-transferable. Manufacturer warranties are separate.

02

Important limits

Seam performance is covered; seam appearance is excluded. Natural variation, misuse and specified damage are excluded. Refacing does not cover existing cabinet boxes. Other trades’ labour or reconnection costs may remain the customer’s responsibility.

03

Requesting an assessment

Keep proof of purchase and installation dates. Claims must be submitted in writing, with access for inspection and reasonable cooperation. Read the full terms before relying on this summary.

This is a short guide to the published warranty, not a replacement for its full terms.

Read Houstone’s full published terms

A clear starting point

Bring your plans together.

A photograph, a rough sketch or a question. Start with what you know; work through the details with the team.

Talk to Houstone.

A question, an idea or a project to discuss.

Call Richmond778 297 6398Email the teaminfo@houstone.ca
Richmond showroom
2800 No. 3 Road

Mon–Fri 9:30 am–5 pm
Saturday 10 am–3 pm

Hours & directions
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